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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Goodman

Charles Goodman

April 1, 2026

5  out of  5
rating by Charles Goodman
"Shantell was fantastic in finding the right policy for me at the best rate! Saved me a ton of money!"
We responded:
"Charles thanks so much for the review. I will let Sha tell know. Thx"
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Maria Martinelli

March 31, 2026

5  out of  5
rating by Maria Martinelli
"Mary Alice gives the best customer service."
We responded:
"Mary Alice is a gem. We are very lucky to have her. Thanks for the review"
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Mary Boswell

March 30, 2026

5  out of  5
rating by Mary Boswell
"Awesome service and very helpful in explaining procedures. Highly recommend."
We responded:
"Hello Mary, thanks for the review. We strive to help our customers out.."
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Gerry Boswell

March 30, 2026

5  out of  5
rating by Gerry Boswell
"Shantell was great!"
We responded:
"Hi Jerry….Thanks for the reviews. I will pass on the compliments to Shantell"
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Ralph Smith

March 26, 2026

5  out of  5
rating by Ralph Smith
"This agency provides the best customer service. I have been with Sam Longoria for 22 years and Mary Alice has always been the best."
We responded:
"Hi Mr Smith…thanks for the review and thanks for being a loyal customer for over 2 decades. Take care."
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Lucille Forcum

March 26, 2026

5  out of  5
rating by Lucille Forcum
"Most wonderful people ever. Anything I need assistance with Mary Alice is always helpful and knowledgeable."
We responded:
"Hi Lucile. Thanks for the kind words. Mary Alice is truly one of a kind."
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Kathleen Benites

March 25, 2026

5  out of  5
rating by Kathleen Benites
"Sam's State Farm office is the best! Mary Alice is ready and willing to help you with anything. She keeps us up to date on our insurance and is ready to change or fix anything we need. Stop by and experience this office for yourself!"
We responded:
"Hi Kathleen….th and for the review. I’ll let Mary Alice know you left a great review"
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Yildi Briscoe

March 24, 2026

5  out of  5
rating by Yildi Briscoe
"I had a great experience working with Mary Alice Aguilar at State Farm. She was professional, knowledgeable, and took the time to clearly explain all my options. I really appreciated her patience and how she made the whole process easy and stress-free. It’s clear she genuinely cares about her clients and goes above and beyond to help. Highly recommend reaching out to her if you need insurance assistance!"
We responded:
"Hi and thank you for such a great reviews. I’ll pass on the review to Mary Alice. We are lucky to have her. "
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Pedro Benites

March 21, 2026

5  out of  5
rating by Pedro Benites
"Sam’s office is one of the best! Mary Alice takes her time to explain carefully and is very friendly. So glad someone is looking out for me and my insurance needs."
We responded:
"Thank you for the review. We are super lucky to have Mary Alice in our office. Hope you guys are doing great"
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Val

March 19, 2026

5  out of  5
rating by Val
"Mary Alice is a truly stellar ( 5 star type of ) agent and one of a kind. She is compassionate, professional, and always goes above and beyond to help. I’m honored to have her as my insurance agent and highly recommend her — she is truly your go-to person, and you’re always in good hands when working with her.⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the kind words. We strive to be the best in San Antonio. I’ll let Mary Alice know."
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Verinha Cook

March 19, 2026

5  out of  5
rating by Verinha Cook
"Perfection! ALL TENS! Shantell helped us a lot!"
We responded:
"Really appreciate you taking the time to leave this. We’re grateful to be able to serve you!"
Profile photo of Ray Hernandez

Ray Hernandez

March 19, 2026

5  out of  5
rating by Ray Hernandez
"She took time to listen to my question and answered everything I asked. Thank you Mary Alice for being there. And thank you Sam."
We responded:
"Thank you Ray. We appreciate the review. Mary Alice is truly the best. We are lucky to have her"
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Michael Caraballo

March 11, 2026

5  out of  5
rating by Michael Caraballo
"This office has been excellent for the past 12 years we’ve been with them we’ve had zero complaints!Our agent Mary Alice is the best! She’s always a text or call away with the utmost service!! Highly recommended!!"
We responded:
"Thanks Michael. Thank you for being such a wonderful and loyal client over the past 12 years. I’ll let Mary Alice know you left a great review for her."
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Oscar Moreno

March 11, 2026

5  out of  5
rating by Oscar Moreno
"Mary Alice always has been helpful , knowledgeable, and understanding to our needs for so many years. Thanks"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Juan Cervantes

March 11, 2026

5  out of  5
rating by Juan Cervantes
"Great place and customer service 👍"
We responded:
"Appreciate your vote of confidence. Thank you for the comment and the review"
Profile photo of D Silva

D Silva

March 11, 2026

5  out of  5
rating by D Silva
"I had a great experience getting help with the documents I needed to sign. The process was explained clearly, and everything was handled in a professional and patient manner. Thank you Mary Alice."
We responded:
"Hi Dina…Thx for the review!! We aim to satisfy everyone with our service. I’ll let her know you gave her an awesome review. Si hi to Michael 😊"
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Rachel Almaraz

March 10, 2026

5  out of  5
rating by Rachel Almaraz
"Mary Alice is very helpful and treats us like family. Always helps us get the best rates by making sure we get all our discounts."
We responded:
"Hi Rachel. Mary Alice is a gem. I’ll let her know you left her a wonderful review. Thanks for letting me know. Blessings…Sam"
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Monica Marquez

March 6, 2026

5  out of  5
rating by Monica Marquez
"Mary Alice always goes above and beyond whenever I've had any questions. So glad I switched agents!"
We responded:
"Thanks Monica, I’ll let MAA know. She is the best. Take care, Sam"
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lupe hernandez

February 27, 2026

5  out of  5
rating by lupe hernandez
"Great help Chantel"
We responded:
"Hi Lupe thanks for the review. I’ll let Shantell know. Sam"
Profile photo of Dahlia Hurst

Dahlia Hurst

February 26, 2026

5  out of  5
rating by Dahlia Hurst
"Wanted to give a huge shout out to Shantell for taking great care of our insurance needs. She truly is amazing."
We responded:
"Hey there stranger!! Thanks so much for the review. I’ll let Shantell know….we love referrals !! Tell Sam hello for me. Glad we could help you guys. "
Profile photo of Giselle Barron

Giselle Barron

February 20, 2026

5  out of  5
rating by Giselle Barron
"Mary Alice is wonderful! Her responses are so quick when I text her and need her help with a payment. Highly recommend State Farm and Mary! I’m so glad I switched insurances!! Truly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Marie Garcia

Marie Garcia

February 11, 2026

5  out of  5
rating by Marie Garcia
"My experience getting insurance was very quick and easy. I got renters insurance for the first time. Shantelle my assistant helped me through the process. She was very friendly and professional, explaining everything I needed to know. I have used State Farm for years as a home owner. They have always given me good service. I will use Sam Longoria Agency as long as I need insurance. Thank you Shantelle for all your help."
We responded:
"Shantell is awesome!! I’ll pass on the compliment. Thanks for the great review!!"
Profile photo of Jacob Longoria

Jacob Longoria

February 11, 2026

5  out of  5
rating by Jacob Longoria
"Great experience across the board! Sam and Mary Alice run a well oiled machine. Response time is quick and every question gets answered. Phenomenal service which is hard to find in today’s insurance landscape."
We responded:
"Thank you Jacob. I’ll pass on your compliments to Mary Alice. She is the best!!"
Profile photo of Diana Sanchez

Diana Sanchez

February 6, 2026

5  out of  5
rating by Diana Sanchez
"Very professional and understanding"
We responded:
"Thanks for the review. Let us know if you need anything "
Profile photo of Melecio Dominguez

Melecio Dominguez

February 6, 2026

5  out of  5
rating by Melecio Dominguez
"Shantell and Mary Alice are always so helpful. I highly recommend this office."
We responded:
"They are both amazing!! Thanks for the compliment "