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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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K S

May 28, 2026

5  out of  5
rating by K S
"I had a great experience speaking with Mary Alice. She was very friendly, easy to communicate with, and incredibly helpful. She resolved my problem right away and made sure everything was taken care of quickly. It’s rare to find customer service this efficient and personable. Absolutely wonderful experience!"
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Gayla Pirkle

May 20, 2026

5  out of  5
rating by Gayla Pirkle
"Thank you Shantell EXCELLENT SERVICE"
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Eric Miller

May 13, 2026

5  out of  5
rating by Eric Miller
"Stopped by the office unannounced last to discuss changing to State Farm for both Auto and Homeowners coverage and spoke with Shantell. She was friendly, informative and very patient. Answered all my questions and provided quotes for both. Although I am still undecided as to whether nor not to change carriers, I feel confident that when the time comes, I can do so fully informed."
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Ed Godwin

May 13, 2026

5  out of  5
rating by Ed Godwin
"THANKS Shantell"
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Fab Fab

May 8, 2026

5  out of  5
rating by Fab Fab
"Shantell literally saved the day as I was ready to shop around with other companies! She took care of me very quickly and made me feel secure! This office FELT like a true insurance agency and that’s something I haven’t felt in a while. She listened to my needs, reviewed my policies and educated me on the best value for coverage! If you’re looking for a traditional feel of a caring insurance agency PLEASE COME HERE!"
We responded:
"So glad Shantell was able to help you out. We appreciate you taking the time to tell us about your experience. Take care…Sam"
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Kaleb Barton

May 1, 2026

5  out of  5
rating by Kaleb Barton
"Sofie and Mary Alice have been incredibly helpful and caring!"
We responded:
"Hi Kaleb. Thanks for the review🎉. I will pass on your message to both Sofie and Mary Alice"
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Phu Nguyen

April 23, 2026

5  out of  5
rating by Phu Nguyen
"Mary Alice helped me with my app. Very nice office."
We responded:
"Hi Phu. Thanks for the review. I’ll pass on your kind words to Mary Alice"
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Lee Thompson

April 21, 2026

5  out of  5
rating by Lee Thompson
"Mary Alice and team were amazing in a very difficult time after the passing of our beloved father and while he was alive. They were always very attentive to him and he loved to visit the office."
We responded:
"Hi Lee. Thanks for that wonderful review. Your dad was very special to all of us"
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Erica Cordoba

April 21, 2026

5  out of  5
rating by Erica Cordoba
"Very pleased with my recent experience with State Farm and Mary Alice. She was friendly and efficient. Would recommend them to anyone needing insurance."
We responded:
"Hi Erica….thx for the kind words"
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Robin Goodman

April 21, 2026

5  out of  5
rating by Robin Goodman
"Our family has known Mr.Longoria for many years. Absolute sweet man and the office personnel are absolutely beautiful people."
We responded:
"Thanks Robin. Your dad will always hold a special place in our hearts. "
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Katie Goodman

April 21, 2026

5  out of  5
rating by Katie Goodman
"I love the Sam Longoria crew. My father was a client of theirs for over 20 years. He recently passed away and they were EXTREMELY helpful in processing the paperwork for us. Mary Alice is an icon and always greets you on the phone with so much enthusiasm and kindness. She helped us so much to process the payouts for my Dads annuity and life insurance policy when that’s not such an easy task considering I have 5 siblings. Highly recommend 10/10."
We responded:
"Hi Katie. Thanks for the review. Both your mom and dad were special. It’s not surprising to see the love all of you had for each other. Your father was a sweet man that we will never forget"
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Jasman Sidhu

April 10, 2026

5  out of  5
rating by Jasman Sidhu
"Shantell E was very quick and knowledgeable with helping me get my auto and home insurance quote!"
We responded:
"Hi Jasmin. So happy to hear Shantell was able to help you, please let us know if there is anything else we can help you with."
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Charles Goodman

April 1, 2026

5  out of  5
rating by Charles Goodman
"Shantell was fantastic in finding the right policy for me at the best rate! Saved me a ton of money!"
We responded:
"Charles thanks so much for the review. I will let Sha tell know. Thx"
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Maria Martinelli

March 31, 2026

5  out of  5
rating by Maria Martinelli
"Mary Alice gives the best customer service."
We responded:
"Mary Alice is a gem. We are very lucky to have her. Thanks for the review"
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Mary Boswell

March 30, 2026

5  out of  5
rating by Mary Boswell
"Awesome service and very helpful in explaining procedures. Highly recommend."
We responded:
"Hello Mary, thanks for the review. We strive to help our customers out.."
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Gerry Boswell

March 30, 2026

5  out of  5
rating by Gerry Boswell
"Shantell was great!"
We responded:
"Hi Jerry….Thanks for the reviews. I will pass on the compliments to Shantell"
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Ralph Smith

March 26, 2026

5  out of  5
rating by Ralph Smith
"This agency provides the best customer service. I have been with Sam Longoria for 22 years and Mary Alice has always been the best."
We responded:
"Hi Mr Smith…thanks for the review and thanks for being a loyal customer for over 2 decades. Take care."
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Lucille Forcum

March 26, 2026

5  out of  5
rating by Lucille Forcum
"Most wonderful people ever. Anything I need assistance with Mary Alice is always helpful and knowledgeable."
We responded:
"Hi Lucile. Thanks for the kind words. Mary Alice is truly one of a kind."
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Kathleen Benites

March 25, 2026

5  out of  5
rating by Kathleen Benites
"Sam's State Farm office is the best! Mary Alice is ready and willing to help you with anything. She keeps us up to date on our insurance and is ready to change or fix anything we need. Stop by and experience this office for yourself!"
We responded:
"Hi Kathleen….th and for the review. I’ll let Mary Alice know you left a great review"
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Yildi Briscoe

March 24, 2026

5  out of  5
rating by Yildi Briscoe
"I had a great experience working with Mary Alice Aguilar at State Farm. She was professional, knowledgeable, and took the time to clearly explain all my options. I really appreciated her patience and how she made the whole process easy and stress-free. It’s clear she genuinely cares about her clients and goes above and beyond to help. Highly recommend reaching out to her if you need insurance assistance!"
We responded:
"Hi and thank you for such a great reviews. I’ll pass on the review to Mary Alice. We are lucky to have her. "
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Pedro Benites

March 21, 2026

5  out of  5
rating by Pedro Benites
"Sam’s office is one of the best! Mary Alice takes her time to explain carefully and is very friendly. So glad someone is looking out for me and my insurance needs."
We responded:
"Thank you for the review. We are super lucky to have Mary Alice in our office. Hope you guys are doing great"
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Val

March 19, 2026

5  out of  5
rating by Val
"Mary Alice is a truly stellar ( 5 star type of ) agent and one of a kind. She is compassionate, professional, and always goes above and beyond to help. I’m honored to have her as my insurance agent and highly recommend her — she is truly your go-to person, and you’re always in good hands when working with her.⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for the kind words. We strive to be the best in San Antonio. I’ll let Mary Alice know."
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Verinha Cook

March 19, 2026

5  out of  5
rating by Verinha Cook
"Perfection! ALL TENS! Shantell helped us a lot!"
We responded:
"Really appreciate you taking the time to leave this. We’re grateful to be able to serve you!"
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Ray Hernandez

March 19, 2026

5  out of  5
rating by Ray Hernandez
"She took time to listen to my question and answered everything I asked. Thank you Mary Alice for being there. And thank you Sam."
We responded:
"Thank you Ray. We appreciate the review. Mary Alice is truly the best. We are lucky to have her"
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Michael Caraballo

March 11, 2026

5  out of  5
rating by Michael Caraballo
"This office has been excellent for the past 12 years we’ve been with them we’ve had zero complaints!Our agent Mary Alice is the best! She’s always a text or call away with the utmost service!! Highly recommended!!"
We responded:
"Thanks Michael. Thank you for being such a wonderful and loyal client over the past 12 years. I’ll let Mary Alice know you left a great review for her."